Hilliard 311

Hilliard Mobile311 is a new service that allows residents to communicate electronically with the Department of Public Service regarding non-emergency requests and concerns. Citizens can access the site from a computer, smartphone or tablet at hilliard.mobile311.com.

All you have to do is create an account and log in to report issues and communicate directly with the City. 

All concerns are automatically converted to work requests and routed to the Department of Public Service. Users can attached a photo and notes with their requests as well as track the status and view comments from the City in response to their request.